Warranty & Exchange Policy
Our products are covered by a 14-day warranty. You may submit a warranty claim within 14 days of receiving your item.
To be eligible, your item must meet the following conditions:
-
In the same condition as received
-
Unworn or unused
-
With all original tags attached
-
In its original packaging
Exchanges
We’re happy to offer exchanges if the item was received in the wrong size or if the fitment is not to your satisfaction.
How to submit a warranty claim or exchange request
Please contact us at mxcultureinfo@gmail.com. If your request is approved, we will provide you with a prepaid shipping label along with detailed instructions on how and where to send your package.
For any questions regarding our warranty or exchanges, you can always reach us at mxcultureinfo@gmail.com